Zoom

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zoom

One platform.
Endless ways to work together.

From client pitches to global all-hands, patient consults to classrooms, Zoom delivers the flexibility and reliability you need. And with AI built in, every interaction is faster, easier, and more productive.

Collaboration
Collaboration

AI-first UCaaS for team collaboration lets you work together without friction using Meetings, Chat, Docs, and more, all built into Zoom Workplace.

  • Unify how teams connect: Meetings, Phone, Chat, and more are all in one UCaaS platform.
  • Consolidate your tools: Replace scattered apps with an all-in-one solution.
  • Support hybrid and remote work: Keep global teams engaged with reliable tools.
  • Keep workflows moving: Avoid project stalls and reduce friction.
  • Do more with AI: Summaries, follow-ups, and next steps automated.
Customer support
Customer support

Solve customer issues faster and deliver a seamless experience across every channel with AI-first contact center and CX solutions.

  • Resolve inquiries efficiently: Phone, chat, email, SMS, social, and video flow into one platform for full context.
  • Automate complex interactions: Virtual Agent handles multi-intent questions, so human agents can focus on high-value cases.
  • Boost self-service and loyalty: Instant answers and proactive resolutions reduce friction and improve satisfaction.
  • Help agents focus on what matters: AI highlights key actions, suggests responses, and streamlines repetitive tasks.
  • Turn data into action: Integrated CRM, real-time analytics, and conversation insights help teams spot trends and improve CX.
Marketing
Marketing

Drive growth for your business with Zoom webinars and virtual events for demand generation — built to engage audiences and deliver results.

  • Keep audiences engaged: Capture leads and build pipeline with branded webinars and events that generate long-lasting demand.
  • Deliver stand-out experiences: Host polished, interactive events that reflect your brand and leave a lasting impression on customers.
  • Fuel smarter campaigns: Extend every event with virtual and hybrid options, giving you a broader reach and richer insights.
  • Put busywork on auto-pilot with AI: Automate content, personalize outreach, and analyze performance faster.
Sales
Sales

Equip your team with Zoom sales enablement tools with AI insights so they can focus on customers, accelerate deals, and grow revenue.

  • Make selling easier: Eliminate admin work like note-taking and CRM updates so reps can spend more time building relationships.
  • Boost productivity and win rates: Auto-summarized meetings, suggested follow-ups, and deal insights keep cycles short.
  • Give RevOps deeper visibility: See pipeline insights and competitor trends to forecast and prospect with confidence.
  • Close with confidence: Agentic AI flags risks, coaches reps, and automates next steps, keeping work moving forward.
Employee engagement
Employee Engagement

Strengthen culture and hybrid workforce engagement across teams with Zoom Workplace.

  • Foster community in hybrid teams: Get company-wide updates, recognition, and social feeds that connect remote employees.
  • Create immersive experiences: Run interactive all-hands, learning sessions, and celebrations that teams look forward to.
  • Communicate on your schedule: Share video announcements asynchronously, aligning teams without more meetings.
  • Reinforce culture and recognition: Highlight employee wins, anniversaries, and initiatives with rich media and live events.
  • Measure engagement to improve: Use analytics from Events, Clips, and Workvivo to understand participation and surface gaps.